Frequently Asked Questions
Everything you need to know about our premium bone broths and nutritional supplements.
What makes Brothnco products different from store-bought broth?
Our broths are slow-cooked for over 24 hours using 100% grass-fed beef and organic poultry. Unlike mass-produced alternatives, we never use artificial preservatives, MSG, or high levels of sodium, ensuring a nutrient-dense profile rich in collagen and amino acids.
How should I store my broth after it arrives?
Our dehydrated powders should be kept in a cool, dry place. For our liquid concentrates, please refrigerate immediately upon opening and consume within 7 to 10 days to ensure maximum freshness and flavor.
Do you offer international shipping?
Currently, we ship to most major international destinations. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
Are your products suitable for specific diets like Keto or Paleo?
Yes, our broths are highly compatible with Keto, Paleo, and Whole30 lifestyles. They are low-carb, high-protein, and free from gluten, dairy, and soy, making them an ideal choice for clean eating.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with the quality, please contact our support team within 48 hours for a full refund or replacement.
How can I track my order?
Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.